Operations Lead, Service Delivery Lines

Position overview

This is a strategic leadership role for a dynamic, results-oriented professional with expertise in project and operations management and team leadership within consultancy or industrial manufacturing environments. You will drive operational efficiency, enhance service delivery and ensure the seamless execution of energy management projects.

Key responsibilities

Operational strategy and execution

• Develop and implement operational strategies aligned with EM3's business goals and industry best practices
• Oversee the end-to-end execution of energy management solutions for industrial manufacturing clients
• Establish and monitor KPIs to track operational effectiveness and drive continuous improvement

Energy management, consultancy and technical services

• Lead the development and execution of initiatives that enhance energy efficiency in manufacturing
• Collaborate with engineering and data analytics teams on energy optimisation strategies
• Ensure compliance with regulatory requirements and industry standards

Team leadership and development

• Lead, mentor and develop high-performing operations teams
• Provide strategic direction and professional development opportunities
• Promote diversity, equity and inclusion

Client and stakeholder management

• Serve as the key operational liaison between EM3 and industrial manufacturing clients
• Build and maintain relationships with stakeholders, suppliers, regulators and industry partners
• Oversee contract management, vendor negotiations and procurement strategies

Financial and resource management

• Develop and manage operational budgets
• Optimise resource allocation to support business growth
• Collaborate with finance teams on forecasting and financial planning

Technology and innovation

• Leverage IoT, AI-driven analytics and automation to enhance energy management processes
• Stay informed about emerging trends in energy efficiency and industrial sustainability
• Drive digital transformation initiatives

Qualifications and experience

• Proven experience in operations leadership within engineering consultancy, industrial manufacturing or energy management
• A strong background in process optimisation, strategic planning and operational execution
• Expertise in energy management solutions and sustainability practices is advantageous
• Excellent analytical, problem-solving and decision-making skills
• A track record of managing cross-functional teams and fostering continuous improvement
• Financial acumen, with a record of budget and cost optimisation
• Strong communication and stakeholder management skills

Key competencies

• Strategic planning and execution
• Leadership and team management
• Financial acumen
• Project management
• Analytical and problem-solving skills
• Communication and interpersonal skills
• Industry knowledge
• Adaptability and flexibility
• Customer focus
• Risk management

Why join EM3

• The opportunity to influence the growth of EM3's expanding global operations
• Work with a highly skilled international engineering team
• Competitive compensation with benefits
• Exposure to leading energy and engineering technologies
• Meaningful work supporting sustainability and operational excellence

What we offer

• Competitive salary and benefits (€93,640 – €114,448)
• Company bonus structure and sales bonus scheme
• Paid time off
• Healthcare plan
• Company contribution retirement plan
• Life assurance
• Income protection scheme
• Flexible work schedule with work-from-home opportunities
• A focus on learning and development
• Health and well-being programmes
• Career opportunities
• Travel opportunities
• Professional body membership
• Employee referral programme
• Sports and social events

About EM3

EM3 is a market-leading energy consultancy, delivering end-to-end energy management and engineering solutions to large-scale industrial clients. Headquartered in Limerick, with offices in Madrid and Chicago, we employ over 75 professionals and specialise in energy auditing, ISO 50001 systems, energy monitoring and decarbonisation project delivery across manufacturing, food and beverage, pharma, medical devices and data centre sectors. EM3 operates as part of SHV Energy, a global organisation spanning 25 countries.

Diversity and inclusion

EM3 is an equal opportunity employer. We are committed to creating a diverse and inclusive environment where everyone can thrive. We welcome applications from all qualified individuals, regardless of gender, age, race, religion, sexual orientation or disability.